fb76 Privacy Policy — Your Data, Your Rights
fb76 is committed to safeguarding the personal information of every player on our platform. This Privacy Policy explains in clear, formal terms what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information as a user of fb76's cricket betting and casino services in Bangladesh.
How fb76 Approaches Privacy
Privacy at fb76 is not an afterthought — it is built into how we operate. The following principles guide every decision we make about personal data across the platform, from registration through to account closure.
fb76 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and fulfil our legal and compliance obligations. We do not collect data speculatively or for purposes we cannot clearly justify.
All personal data stored by fb76 is protected using industry-standard AES-256 encryption at rest and TLS 1.3 encryption in transit. Your financial details, identity documents, and account credentials are never stored in plain text at any point in our infrastructure.
fb76 does not sell, rent, or trade your personal data to third-party marketing organisations. Data shared with external partners is limited to what is necessary for platform operations — such as payment processing, identity verification, and game delivery — and is governed by strict contractual data-protection obligations.
You have meaningful rights over your personal data, including the right to access a copy of what we hold, request corrections, object to certain processing activities, and in some circumstances request deletion. These rights are described in full in the "Your Privacy Rights" section of this policy.
fb76 does not hold personal data indefinitely. Retention periods are set based on legal requirements, regulatory obligations, and operational necessity. When data is no longer required for its original purpose and no legal basis exists for extended retention, it is securely deleted or anonymised.
When fb76 makes material changes to this Privacy Policy, we will notify registered users via their registered email address and update the effective date displayed at the top of this page. Continued use of the platform following notification constitutes acceptance of the revised policy.
Data We Collect
fb76 collects personal data about you through several channels: directly from you when you register an account or contact support, automatically as you use the platform, and in some cases from third-party identity verification or payment processing partners. The categories of personal data we collect are described below.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number, selfie/photograph | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, division, postal code) | Registration, account updates |
| Financial Data | bKash/Nagad/Rocket account numbers, Visa/Mastercard last four digits, deposit and withdrawal transaction records | Payment processing |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, search queries within platform | Automatically during platform use |
| Device & Technical Data | IP address, browser type and version, operating system, device type, screen resolution, time zone (BST, UTC+6) | Automatically on each session |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, responsible gaming tool usage | When you use responsible gaming features |
fb76 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation or gender identity, unless this is incidentally included in identity documents submitted for KYC purposes, in which case it is used solely for the purpose of identity verification and is not processed for any other purpose.
fb76 does not knowingly collect or process personal data of individuals under the age of 18. If you are a parent or guardian and believe a minor has provided personal data to fb76, please contact our support team immediately at [email protected]. We will investigate and delete the data as a matter of urgency. This aligns with our strict 18+ platform access policy.
How We Use Your Data
fb76 processes your personal data only where we have a lawful basis for doing so. The primary legal bases on which fb76 relies are: performance of a contract (providing the platform services you have signed up for), compliance with a legal obligation (KYC, anti-money laundering, responsible gaming requirements), legitimate interests (fraud prevention, platform security, and service improvement), and in limited circumstances, your explicit consent.
- Creating and managing your fb76 account
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card providers
- Settling bets and casino game outcomes
- Delivering bonus and promotional credits to eligible accounts
- Providing 24/7 English-language customer support via live chat
- Sending transactional communications (deposit confirmations, withdrawal notifications)
- Verifying your identity and age (KYC — Know Your Customer)
- Preventing, detecting, and investigating fraud and money laundering
- Enforcing the 18+ age restriction policy
- Complying with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
- Implementing and monitoring responsible gaming tools, including self-exclusion and deposit limits
- Responding to lawful requests from competent authorities
Usage data and device data are analysed in aggregate to improve platform performance, optimise game recommendations, and enhance the overall user experience for players across Bangladesh — including users connecting from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. This analysis uses anonymised or pseudonymised data wherever possible and does not result in individual user profiling for commercial sale.
If you have opted in to receive marketing communications, fb76 may use your contact data to send you information about promotions, BPL and IPL betting markets, new games, and seasonal offers (such as Eid or Pohela Boishakh specials). You may withdraw your consent to marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Data Sharing & Disclosure
fb76 does not sell your personal data. We share personal data with third parties only where this is necessary to operate the platform, comply with legal obligations, or protect the rights and safety of users and the platform. All third-party recipients of personal data are bound by contractual obligations to handle your data securely and in accordance with applicable data protection law.
Transaction data is shared with mobile banking partners (bKash, Nagad, Rocket, Upay) and card processors (Visa, Mastercard) solely to process deposits and withdrawals. These providers operate under their own privacy policies and are responsible for data they independently hold.
Identity documents and verification data may be shared with third-party KYC service providers who perform document authentication and liveness checks on our behalf. These providers are contractually prohibited from using your data for any purpose other than verification.
Your session and wagering data may be processed by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of game delivery and outcome determination. These studios do not receive identity documents or financial account details.
fb76 will disclose personal data to competent authorities — including law enforcement, financial intelligence units, and courts — where required to do so by applicable law, court order, or lawful regulatory demand. We will notify you of such disclosure where legally permitted to do so.
Our live chat and support ticketing infrastructure is powered by third-party support platform providers. These providers process communications data on our behalf under strict data processing agreements and are not permitted to use that data for their own commercial purposes.
Aggregated and anonymised usage data may be shared with analytics service providers to help us understand platform performance and user engagement trends. No personally identifiable information is included in these analytical data sets.
fb76 does not transfer personal data to countries outside of the regions in which our platform operates without ensuring that appropriate safeguards are in place, such as standard contractual clauses or equivalent data transfer mechanisms. Where data must be processed by a service provider located in a different jurisdiction, fb76 will take all reasonable steps to ensure that your data receives a level of protection consistent with this Privacy Policy.
Cookies & Tracking
fb76 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate the platform, remember your preferences, maintain your login session, and analyse how users interact with the site. This section explains what types of cookies we use and the purpose of each.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, enable secure transactions | Session / up to 24 hours | No — platform cannot function without these |
| Functional | Remember your language preference (English), game display settings, responsible gaming tool configurations | Up to 12 months | Yes — disabling may affect platform experience |
| Analytics | Understand which pages and games are most popular, measure session duration, identify performance bottlenecks | Up to 13 months | Yes — opt out via support request |
| Security | Detect fraudulent login attempts, identify suspicious device patterns, protect against CSRF attacks | Session | No — essential for account security |
You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies, or set notifications when cookies are placed. Please note that disabling strictly necessary or security cookies will impair your ability to use the fb76 platform, including logging in and placing bets. Instructions for managing cookies are available in the help documentation for your specific browser.
fb76 does not deploy third-party advertising trackers or cross-site tracking pixels that follow your browsing activity outside of the fb76.app domain. Our use of cookies is limited to the purposes described in this section and does not extend to building advertising profiles for third-party ad networks.
Data Security
fb76 employs a layered approach to data security, combining technical, organisational, and procedural controls to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure is reviewed and updated on a regular basis to address evolving threats.
All data transmitted between your device and fb76 servers is encrypted using TLS 1.3, the current industry standard for secure communications.
Stored personal data and financial records are encrypted at rest using AES-256 encryption. Encryption keys are managed through a dedicated key management system.
Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with data access undergo background checks and privacy training.
fb76 conducts regular security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited by malicious actors.
In the event of a personal data breach that poses a risk to your rights and freedoms, fb76 will notify affected users as soon as reasonably practicable following the discovery of the breach. Notifications will be sent to your registered email address and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures fb76 has taken or proposes to take to address the breach.
While fb76 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential, using a strong and unique password, and enabling any two-factor authentication options offered on the platform. If you believe your account security has been compromised, contact fb76 support immediately via live chat.
Data Retention
fb76 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The retention periods below reflect our standard practice; individual circumstances (such as an open investigation or legal proceedings) may require extended retention.
| Data Category | Standard Retention Period | Basis for Retention |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal obligation (AML/KYC regulations) |
| Financial Transaction Records | 7 years from transaction date | Legal obligation (financial record-keeping laws) |
| Wagering & Game History | Duration of account + 3 years post-closure | Legitimate interest (dispute resolution) |
| Support Communications | 3 years from last interaction | Legitimate interest (quality assurance, dispute history) |
| Responsible Gaming Records | Duration of account + 5 years post-closure | Legal obligation (responsible gaming compliance) |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Legal obligation (consent audit trail) |
| Analytics & Usage Logs | 13 months (anonymised thereafter) | Legitimate interest (platform improvement) |
Upon expiry of the relevant retention period, personal data is securely deleted from fb76's live systems and backup archives. Where deletion is not technically feasible within the standard period (for example, data held in encrypted backup archives), fb76 will isolate the data from further processing until deletion is possible. Anonymised or aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and analytical purposes.
Your Privacy Rights
As a user of the fb76 platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat or by email at [email protected]. fb76 will respond to all valid requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
You have the right to request a copy of the personal data fb76 holds about you, together with information about how it is processed, the legal basis for processing, who it has been shared with, and how long it will be retained. This is sometimes called a Subject Access Request (SAR).
If you believe that any personal data fb76 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update basic account information directly within your account settings, or contact support for assistance with identity data corrections.
In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to fb76's legal retention obligations, which may override an erasure request in some cases.
You may request that fb76 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing and we are considering whether our legitimate interests override your objection.
Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) and to transmit that data to another controller.
You have the right to object to the processing of your personal data where fb76 relies on legitimate interests as the legal basis. You also have an absolute right to object to processing for direct marketing purposes at any time, without needing to provide a reason. We will stop marketing communications immediately upon receipt of such an objection.
fb76 will not charge a fee for exercising any of these rights in ordinary circumstances. We reserve the right to charge a reasonable administrative fee or decline to respond where requests are manifestly unfounded, excessive, or repetitive. In such cases, we will explain our reasoning in writing. Identity verification may be required before we action a rights request, to ensure that personal data is not disclosed to an unauthorised party.
Policy Updates & Contact
fb76 reviews this Privacy Policy on a regular basis and will update it when necessary to reflect changes in our data processing practices, legal requirements, regulatory guidance, or platform features. The effective date at the top of this page will always indicate when the most recent revision was made. We encourage you to revisit this page periodically to stay informed about how we protect your data.
When changes to this Privacy Policy are material — meaning they could significantly affect your privacy rights or how your data is used — fb76 will notify registered users by email to their registered address before the changes take effect. Minor clarificatory updates that do not affect the substance of the policy will take effect immediately upon publication without individual notification.
For all privacy-related requests — including Subject Access Requests, erasure requests, rectification requests, or general questions about how fb76 handles your data — please contact our support team. Email: [email protected]. Our team operates 24/7 in English and follows Bangladesh Standard Time (BST, UTC+6).
For urgent privacy concerns — including suspected unauthorised account access, a report of a minor accessing the platform, or an urgent data breach report — please use the live chat function on the fb76 platform for the fastest response. Our support team is available around the clock to handle urgent matters.
This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising in connection with this Privacy Policy shall be handled in the English language. This policy was last reviewed and updated in January 2026. The English-language version of this Privacy Policy is the authoritative version; no translation shall be considered binding in the event of a conflict with the English text.
Our 24/7 English support team is here to help. Review our FAQ for quick answers, explore the platform's responsible gaming tools, or get in touch via live chat on fb76.